What support comes with this smart toilet, and how easy is US support/parts access if something breaks down?

We offer 1-year product coverage, lifetime technical support, and 24/7 dedicated customer care. If you need replacement parts or help, our US support team is always available to assist you.

How does the self-cleaning bidet nozzle stay clean and hygienic for family use?

The TC-900 features an in-line purification system to filter water before spraying. Its stainless steel bidet wand auto-rinses with purified water before and after every wash, with hygienic light care for family-safe cleansing.

Will this pump-assisted smart toilet work in homes with low water pressure or on second-floor bathrooms?

Yes, the TC900 is a high-performance smart toilet designed for low water pressure homes. With a built-in tank and electric booster pump, its 1.08/1.6 GPF dual flush clears waste completely in one flush regardless of home pipe pressure.

Can you dim or turn off the LED display screen and 4-color ambient night lights at night?

Yes. Press and hold the "Open/Close Seat" button on the remote to turn the LED screen and night light on or off (brightness is fixed). To change light colors, press Stop + Flush together to cycle through White, Blue, Green, Orange, and Off.

Does the smart bidet toilet provide continuous warm water and effective warm air drying?

Yes, The TC900 features an instant hybrid warm water system for endless, temperature-stable washing. Its multi-speed warm air dryer provides adjustable temperature controls for hands-free comfort, reducing the need for toilet paper.